Accounting System
Gain full control over your restaurant’s financial operations. Track income, expenses, and taxes accurately across all branches. Connect POS sales data directly to your accounting system automatically. Automate financial reports and manage cash flow with real-time data. Enhance financial planning and ensure business stability over time.
Talabat & Marsol Integration
Full Integration with Talabat, Marsol ,HungerStation & Jahez
Simplify your delivery operations with direct integration to leading platforms through UrbanPiper.
All orders flow directly to your POS—no more manual entry or switching between tablets.
Update menus, sync prices, and manage all delivery channels from a single interface.
Smart Payment
Smart Payment – Fast, Secure, Integrated
Accept payments instantly through integrated solutions like Fawry, Paymob, and MyFatoorah.
Whether it's dine-in, takeaway, delivery, or self-ordering—customers can pay with ease using cards, links, or contactless methods.
Sync all transactions directly with your POS for real-time reporting and full reconciliation.
Boost customer experience, reduce errors, and speed up your operations.
Point Of Sale
Manage dine-in, takeaway, delivery, drive-thru, and car service orders with ease. Track sales, control inventory, and monitor food preparation times in real time. Send payment amounts automatically to Visa machines without manual entry. Centralize menu updates across all connected devices instantly. Streamline cashier, kitchen, and delivery operations through one unified POS system.
Dashboard
Stay connected to your restaurant operations anytime, anywhere. Monitor sales, order statuses, and key business metrics in real time. Receive instant alerts on performance issues and react faster. Centralize reporting from multiple branches in a single view. Gain actionable insights to drive smarter, faster decision-making.
Kitchen Screen
Enhance kitchen operations with real-time digital order tracking. Replace paper tickets with a smart, color-coded kitchen display system. Prioritize and monitor each order across cooking and dispatch stations. Orders flow automatically from POS and online channels to the kitchen. Increase speed, reduce errors, and boost overall kitchen efficiency.
CRM
Manage your customer relationships and grow your loyalty base. Track orders, complaints, and customer satisfaction from one platform. Analyze behavior patterns to create targeted marketing campaigns. Send secure payment links to delivery customers instantly. Strengthen loyalty through personalized communication and offers.
Supply Chain
Simplify procurement, inventory, and stock transfer operations. Centralize warehouse, branch, and supplier management into one system. Monitor all inventory movements across your network in real time. Automate supply processes and reduce human error and waste. Increase operational visibility and enhance profit margins effectively.
Production
Manage your central kitchen production with precision and control. Create and track production orders based on real inventory needs. Perform butcher tests to optimize raw material yields and reduce waste. Monitor food costs and batch production from a centralized interface. Ensure consistent quality and efficient operations across all branches.
Marketing and loyalty
Launch loyalty programs and targeted promotions quickly and easily. Analyze customer behaviors to deliver highly personalized offers. Automate marketing through SMS, emails, and app notifications. Track campaign performance and optimize for higher returns. Build lasting customer relationships that drive repeat business.
Online Ordering Website
Build a professional online ordering website fully connected to your POS. Customers order easily, and orders sync automatically into your system. Update the menu centrally and reflect changes instantly across all channels. Connect to Facebook Pixel, Google Analytics, and TikTok for tracking. Integrate with coupon platforms to run promotions and loyalty campaigns.
Digital Menu
Digital Menus: Smart, Fast, and Always Updated
Update prices, items, and availability in real time—no need to reprint.
Link your digital menu to your POS and automatically mark sold-out items.
Customize offerings instantly based on cost, time, or availability.
Cut Costs, Boost Accuracy
Save on printing and reduce staff workload while improving service speed.
Offer a smoother experience and keep your menu always aligned with your operations.
Dining Experience
Still using paper menus? It’s time to move faster.
Go digital and let your guests browse, order, and pay—without delays.
Update items instantly, speed up table turnover, and reduce wait times.
Boost your revenue with strategic menu design that drives more orders and increases average check size.
No more reprints. No more delays. Your menu evolves with your kitchen.
Deliver a modern experience that’s fast, efficient, and built to sell more.
Branded Mobile App
Launch your own branded mobile app for online ordering and customer engagement. Customers browse the menu, order, and pay directly from their smartphones. Orders sync instantly with your POS system, no manual input needed. Update your menu in one place across all platforms in real time. Track customer behavior via Facebook and Google Analytics.
Self Ordering
Enable customers to place their own orders through smart kiosks easily. Integrate with Visa payment terminals for seamless checkout. Increase order accuracy, boost upselling, and reduce service times. Orders transfer automatically to the POS and kitchen in real time. Create a faster and more efficient dining experience for customers.
e-Receipts
Submit electronic receipts directly to the government tax authority portal. Automate e-receipt generation through your POS with no manual work. Maintain compliance, simplify audits, and secure financial records. Reduce printing costs and enhance your financial reporting accuracy. Centralize all receipt records in a secure, easily accessible system.
e-Invoicing
Simplify your compliance with government regulations through fully automated e-invoicing. Generate, validate, and send legal invoices electronically without human errors. Easily integrate e-invoicing into your sales processes directly through your POS system. Save time on manual tasks and focus on growing your business with faster invoicing. Ensure legal compliance and avoid penalties with proper documentation and audit trails.
Payroll Management
Automate salary calculations, bonuses, deductions, and overtime payments. Connect payroll directly with biometric attendance devices for accuracy. Generate detailed payslips and ensure full compliance with labor laws. Reduce HR administrative tasks and focus on strategic HR activities. Deliver accurate, on-time payments and improve employee satisfaction.
Accounting System
Gain full control over your restaurant’s financial operations. Track income, expenses, and taxes accurately across all branches. Connect POS sales data directly to your accounting system automatically. Automate financial reports and manage cash flow with real-time data. Enhance financial planning and ensure business stability over time.
Talabat & Marsol Integration
Full Integration with Talabat, Marsol ,HungerStation & Jahez
Simplify your delivery operations with direct integration to leading platforms through UrbanPiper.
All orders flow directly to your POS—no more manual entry or switching between tablets.
Update menus, sync prices, and manage all delivery channels from a single interface.
Smart Payment
Smart Payment – Fast, Secure, Integrated
Accept payments instantly through integrated solutions like Fawry, Paymob, and MyFatoorah.
Whether it's dine-in, takeaway, delivery, or self-ordering—customers can pay with ease using cards, links, or contactless methods.
Sync all transactions directly with your POS for real-time reporting and full reconciliation.
Boost customer experience, reduce errors, and speed up your operations.
Point Of Sale
Manage dine-in, takeaway, delivery, drive-thru, and car service orders with ease. Track sales, control inventory, and monitor food preparation times in real time. Send payment amounts automatically to Visa machines without manual entry. Centralize menu updates across all connected devices instantly. Streamline cashier, kitchen, and delivery operations through one unified POS system.
Dashboard
Stay connected to your restaurant operations anytime, anywhere. Monitor sales, order statuses, and key business metrics in real time. Receive instant alerts on performance issues and react faster. Centralize reporting from multiple branches in a single view. Gain actionable insights to drive smarter, faster decision-making.
Kitchen Screen
Enhance kitchen operations with real-time digital order tracking. Replace paper tickets with a smart, color-coded kitchen display system. Prioritize and monitor each order across cooking and dispatch stations. Orders flow automatically from POS and online channels to the kitchen. Increase speed, reduce errors, and boost overall kitchen efficiency.
CRM
Manage your customer relationships and grow your loyalty base. Track orders, complaints, and customer satisfaction from one platform. Analyze behavior patterns to create targeted marketing campaigns. Send secure payment links to delivery customers instantly. Strengthen loyalty through personalized communication and offers.
Supply Chain
Simplify procurement, inventory, and stock transfer operations. Centralize warehouse, branch, and supplier management into one system. Monitor all inventory movements across your network in real time. Automate supply processes and reduce human error and waste. Increase operational visibility and enhance profit margins effectively.
Production
Manage your central kitchen production with precision and control. Create and track production orders based on real inventory needs. Perform butcher tests to optimize raw material yields and reduce waste. Monitor food costs and batch production from a centralized interface. Ensure consistent quality and efficient operations across all branches.
Marketing and loyalty
Launch loyalty programs and targeted promotions quickly and easily. Analyze customer behaviors to deliver highly personalized offers. Automate marketing through SMS, emails, and app notifications. Track campaign performance and optimize for higher returns. Build lasting customer relationships that drive repeat business.
Online Ordering Website
Build a professional online ordering website fully connected to your POS. Customers order easily, and orders sync automatically into your system. Update the menu centrally and reflect changes instantly across all channels. Connect to Facebook Pixel, Google Analytics, and TikTok for tracking. Integrate with coupon platforms to run promotions and loyalty campaigns.
Digital Menu
Digital Menus: Smart, Fast, and Always Updated
Update prices, items, and availability in real time—no need to reprint.
Link your digital menu to your POS and automatically mark sold-out items.
Customize offerings instantly based on cost, time, or availability.
Cut Costs, Boost Accuracy
Save on printing and reduce staff workload while improving service speed.
Offer a smoother experience and keep your menu always aligned with your operations.
Dining Experience
Still using paper menus? It’s time to move faster.
Go digital and let your guests browse, order, and pay—without delays.
Update items instantly, speed up table turnover, and reduce wait times.
Boost your revenue with strategic menu design that drives more orders and increases average check size.
No more reprints. No more delays. Your menu evolves with your kitchen.
Deliver a modern experience that’s fast, efficient, and built to sell more.
Branded Mobile App
Launch your own branded mobile app for online ordering and customer engagement. Customers browse the menu, order, and pay directly from their smartphones. Orders sync instantly with your POS system, no manual input needed. Update your menu in one place across all platforms in real time. Track customer behavior via Facebook and Google Analytics.
Self Ordering
Enable customers to place their own orders through smart kiosks easily. Integrate with Visa payment terminals for seamless checkout. Increase order accuracy, boost upselling, and reduce service times. Orders transfer automatically to the POS and kitchen in real time. Create a faster and more efficient dining experience for customers.
e-Receipts
Submit electronic receipts directly to the government tax authority portal. Automate e-receipt generation through your POS with no manual work. Maintain compliance, simplify audits, and secure financial records. Reduce printing costs and enhance your financial reporting accuracy. Centralize all receipt records in a secure, easily accessible system.
e-Invoicing
Simplify your compliance with government regulations through fully automated e-invoicing. Generate, validate, and send legal invoices electronically without human errors. Easily integrate e-invoicing into your sales processes directly through your POS system. Save time on manual tasks and focus on growing your business with faster invoicing. Ensure legal compliance and avoid penalties with proper documentation and audit trails.
Payroll Management
Automate salary calculations, bonuses, deductions, and overtime payments. Connect payroll directly with biometric attendance devices for accuracy. Generate detailed payslips and ensure full compliance with labor laws. Reduce HR administrative tasks and focus on strategic HR activities. Deliver accurate, on-time payments and improve employee satisfaction.
Accounting System
Gain full control over your restaurant’s financial operations. Track income, expenses, and taxes accurately across all branches. Connect POS sales data directly to your accounting system automatically. Automate financial reports and manage cash flow with real-time data. Enhance financial planning and ensure business stability over time.
Talabat & Marsol Integration
Full Integration with Talabat, Marsol ,HungerStation & Jahez
Simplify your delivery operations with direct integration to leading platforms through UrbanPiper.
All orders flow directly to your POS—no more manual entry or switching between tablets.
Update menus, sync prices, and manage all delivery channels from a single interface.
Smart Payment
Smart Payment – Fast, Secure, Integrated
Accept payments instantly through integrated solutions like Fawry, Paymob, and MyFatoorah.
Whether it's dine-in, takeaway, delivery, or self-ordering—customers can pay with ease using cards, links, or contactless methods.
Sync all transactions directly with your POS for real-time reporting and full reconciliation.
Boost customer experience, reduce errors, and speed up your operations.
Real-Time Order Tracking Made Simple
The kitchen display screen helps restaurants process orders faster and with fewer errors. It replaces printed tickets with a clear digital interface, showing every dish as it’s ordered. Each item appears in real-time and is grouped by station—grill, fryer, salad, etc.—to keep the team organized. With six visible slots, staff can instantly track what’s cooking and what’s ready. The display connects directly to the POS system, so there’s no need for manual entry. This speeds up preparation, reduces confusion, and keeps operations smooth during peak hours.
Reduce Kitchen Errors
Track Orders in Real Time
~ Our Awesome Services ~
Boost your profits with smarter automation and integrated tools.
Accessible From Anywhere
Stay connected to your business anywhere, anytime—with full access.
Monitor and manage your restaurant remotely with secure cloud access.
Run your restaurant from any device with instant access to live data and performance metrics.
Marketing and loyalty
Identify and engage your customers by centralizing data, sending targeted offers, and connecting via email and SMS.
Build stronger relationships and drive repeat visits.
Turn every interaction into an opportunity to increase loyalty and lifetime value.
24/7 Support
Get 24/7 technical support from experts who understand your restaurant operations—fast response, real solutions.
Whether it's setup, training, or urgent issues—we’re just one call away, every day.
Stay focused on running your business while we handle the tech quickly.
Unified Platform Access
From payments to delivery and marketing—expand your capabilities with plug-and-play integrations built for growth.
Save time, reduce errors, and manage everything from one unified system.
Advanced Insights
Unlock your business potential with real-time, actionable data.
Analyze trends, detect problems early, and drive consistent growth.
Use data-driven insights to enhance every area of your restaurant operations instantly.
Inventory Management
Simplify inventory control, stock tracking, recipe management, ordering, and cost analysis.
Gain full visibility across locations and make faster, data-driven supply decisions.
Order Anywhere
Expand your reach and serve more customers with online ordering.
Launch your branded ordering channel and take full control of the customer experience.
Increase direct sales, reduce third-party fees, and build stronger customer loyalty.
Delivery integrations
Connect your delivery platforms to your POS in minutes—no more manual entry, just seamless order flow and higher sales.
Manage all orders from one screen and keep your operations fast, accurate, and under control.
Accessible From Anywhere
Stay connected to your business anywhere, anytime—with full access.
Monitor and manage your restaurant remotely with secure cloud access.
Run your restaurant from any device with instant access to live data and performance metrics.
Marketing and loyalty
Identify and engage your customers by centralizing data, sending targeted offers, and connecting via email and SMS.
Build stronger relationships and drive repeat visits.
Turn every interaction into an opportunity to increase loyalty and lifetime value.
24/7 Support
Get 24/7 technical support from experts who understand your restaurant operations—fast response, real solutions.
Whether it's setup, training, or urgent issues—we’re just one call away, every day.
Stay focused on running your business while we handle the tech quickly.
Unified Platform Access
From payments to delivery and marketing—expand your capabilities with plug-and-play integrations built for growth.
Save time, reduce errors, and manage everything from one unified system.
Advanced Insights
Unlock your business potential with real-time, actionable data.
Analyze trends, detect problems early, and drive consistent growth.
Use data-driven insights to enhance every area of your restaurant operations instantly.
Inventory Management
Simplify inventory control, stock tracking, recipe management, ordering, and cost analysis.
Gain full visibility across locations and make faster, data-driven supply decisions.
Order Anywhere
Expand your reach and serve more customers with online ordering.
Launch your branded ordering channel and take full control of the customer experience.
Increase direct sales, reduce third-party fees, and build stronger customer loyalty.
Delivery integrations
Connect your delivery platforms to your POS in minutes—no more manual entry, just seamless order flow and higher sales.
Manage all orders from one screen and keep your operations fast, accurate, and under control.
Accessible From Anywhere
Stay connected to your business anywhere, anytime—with full access.
Monitor and manage your restaurant remotely with secure cloud access.
Run your restaurant from any device with instant access to live data and performance metrics.
Marketing and loyalty
Identify and engage your customers by centralizing data, sending targeted offers, and connecting via email and SMS.
Build stronger relationships and drive repeat visits.
Turn every interaction into an opportunity to increase loyalty and lifetime value.
24/7 Support
Get 24/7 technical support from experts who understand your restaurant operations—fast response, real solutions.
Whether it's setup, training, or urgent issues—we’re just one call away, every day.
Stay focused on running your business while we handle the tech quickly.
Unified Platform Access
From payments to delivery and marketing—expand your capabilities with plug-and-play integrations built for growth.
Save time, reduce errors, and manage everything from one unified system.
~ Why choose Us? ~
LET US SERVE YOU FOR A CHANGE
Reach more customers and use real-time data to make smarter decisions that boost efficiency and cut costs.
Why Simple Touch
What We Deliver
Customer Support
Choose The Best POS System
All-in-One ERP for Smarter F&B Management
Simple Touch provides ERP solutions built specifically for restaurants, cafes, cloud kitchens, and patisseries. Our system connects the front-of-house, kitchen, and back office in one platform. This helps F&B businesses control costs, reduce waste, and make fast decisions.
Everything is integrated with our Deyafa POS, so no duplication or delays. You get real-time visibility and control over your entire operation. That’s how Simple Touch turns complexity into clarity.
Choose The Best POS System
Everything Your Restaurant Needs to Run Smarter
We deliver end-to-end digital infrastructure for F&B businesses. From the first order to the final report, our tools are built to optimize every step. We provide fast and stable POS systems, real-time kitchen screens for smoother operations, centralized inventory and purchasing control, and live sales and financial dashboards. We also offer CRM and loyalty modules, fully integrated with delivery platforms and digital payments.
Choose The Best POS System
Always-On Support. Always Available.
After-sales service at Simple Touch goes beyond maintenance. We make sure our partners run smoothly every day. Our team monitors system performance, delivers regular updates, and ensures all devices work as expected. We don’t wait for problems — we prevent them.
We help our partners upgrade when needed, train new staff, and adjust settings to match evolving business needs. Our service doesn’t stop at installation. It continues as long as our partners grow. Every visit, call, or message is a step toward keeping operations stable and customers satisfied.
Move to Deyafa POS and run smarter, faster, and better.
1000
Year of
establishment
establishment
1
k+
POS
Runing
Runing
1
+
Countries with active
client base
client base
Increase your customer base, boost average ticket size, and bring guests back
with integrated email marketing and loyalty programs.
~Testimonials ~
Here’s what our customers have said.
Maximise profits with minimal effort.
Hassan Soliman
General Manager of Arabiata restaurants
فروعنا على الجمهورية تحدي لأي حد بنشتغل معاه، وتحدي أكبر لشركة زي سيمبل تاتش عشان بتوعد بخدمة دعم فني ٢٤ ساعة فى اليوم، ٧ أيام في الأسبوع، كل مرة بأبقى منتظر إن يبقى في عطل من ناحيتهم أو يقولوا إنهم مش هيقدروا يتواجدوا أو يساعدوا، بس مابيحصلش. فريق الدعم الفني عندهم على خدمات ومستويات وكفاءات متفاوتة، ببساطة لما بأكلمهم على الخط الساخن بتاعهم لو المشكلة مش بتتعالج من على التليفون، بينظموا زيارة أو مقابلة مع القسم المختص عشان حل المشكلة، وفي أي مكان بيتواجدوا. الجودة مهمة وعندهم بس الاستمرارية في الدعم هي طبعاً السبب الرئيسي إني ماغيرش البرنامج
Said khalefa
CEO & Founder
" منتجات سيمبل تاتش وجودتها أنا مؤمن بيها جداً، وبصراحة الدعم الفني بردو لا غبار عليه بالعكس دايماً متواجدين في أي وقت بأحتاجهم. بس النقطة فعلاً اللي مستحيل تخليني أسيبهم هي إنهم مش بيتعاملوا معايا كعميل أو مصدر دخل. القصة إني بقيت بحس من الإدارة والأشخاص اللي بتتعامل معاهم في سيمبل تاتش إنهم بيتعاملوا بألفة وترحيب، لا بيسألك في دفع بعد كدا، ولا بيرد عليك في أوقات غريبة متأفف أو مثلاً بيدور ازاي يكسب مني أكتر. علاقتي معاهم على مدار ١٥ سنة، وارتياحي لبرامجهم وطريقتهم هي السبب الرئيسي اللي مخليني مستحيل أفكر أغيرهم.
Ali Badawy
CEO & Founder
"أنا مع سيمبل تاتش من ١٣ سنه، بدايتي معاهم كانت لما بدأت أدور على شركة توفر لي منظومة متكاملة تواجدهم واسمهم في السوق واضح وكبير، سواء بين المنافسين، بمجرد البحث، والأهم إنه بتوصيات ناس تانية كتير جربوهم قبلي هما فعلاً رشحوهم ليا. أنا مش هاعيد اختراع العجلة، أسامي كبيرة كتير في مجال المطاعم معاهم، وبيثقوا ف تعاملاتهم ومشغلين برامجهم لفترة طويلة جداً. بالنسبة لي كحد مشغل قريب كان طبيعي جداً إني أثق فيهم عشان خبرتهم الطويلة وسمعتهم الطيبة. 18 سنة رقم كافي جداً إن الناس دي تبقى فاهمة متطلبات السوق بطريقة متعمقة، ورقم كافي بردو إن عملاءهم يجربوا منتجاتهم ويتأكدوا من ثباتها وكفائتها في التشغيل. تجربتي معاهم فعلاً دليل قوي إن الكلام اللي وداني ليهم مش في الهوا، برنامج قوي جداً، مفيش وظيفة بأحتاجها غير موجودة فيه، دعم فني 24 ساعة، وكل فترة في تطوير لخدمة أو وظيفة أو برنامج جديد. البرامج بتاعتهم طول فترة تشغيلي معاهم شغالة كويس جداً وبثبات وكفاءة عاليين فعلاً الاختيار الأمثل لأي حد.
Soliman El Abani
CEO
"أنا مع سيمبل تاتش من ١٥ عام، اللي مريحني معاهم إن كل عمليات التشغيل اللي عندي والإدارة والتوريدات وكل الوظايف ليها مرجع واحد. أنا مش تايه بين كذا شركة بأتابع معاهم مشاكل أو أعطال التشغيل،لأ هما هما متواجدين 24 ساعة عشان أي استفسار أو شكوى تخص أي برنامج من البرامج بتاعتهم. فكرة إن كل حاجة متوصلة ببعضها وبتاخد معلوماتها عشان تقوم عملية التشغيل بطريقة متكاملة واوتوماتيك دي نقطة مهمة جداً. إن الأوردر يتاخد من على ضيافة، أو هلا، يسمع في سحب موارد يدي أمر توريد يسمع فى المطبخ والمخازن المركزية على تواصل، ويسمع في التقارير المحاسبية من على أموال، أشوف كمان مرتبات وساعات عمل الموظفين وأدير كل دا وأتابعه من خلال شوف بأحس إني فعلاً متملك من كل حاجة وإن كل حاجة مسمعة ف بعضها فمش محتاجة مجهود مضاعف عشان تسيير الشركة..
Hassan Soliman
General Manager of Arabiata restaurants
فروعنا على الجمهورية تحدي لأي حد بنشتغل معاه، وتحدي أكبر لشركة زي سيمبل تاتش عشان بتوعد بخدمة دعم فني ٢٤ ساعة فى اليوم، ٧ أيام في الأسبوع، كل مرة بأبقى منتظر إن يبقى في عطل من ناحيتهم أو يقولوا إنهم مش هيقدروا يتواجدوا أو يساعدوا، بس مابيحصلش. فريق الدعم الفني عندهم على خدمات ومستويات وكفاءات متفاوتة، ببساطة لما بأكلمهم على الخط الساخن بتاعهم لو المشكلة مش بتتعالج من على التليفون، بينظموا زيارة أو مقابلة مع القسم المختص عشان حل المشكلة، وفي أي مكان بيتواجدوا. الجودة مهمة وعندهم بس الاستمرارية في الدعم هي طبعاً السبب الرئيسي إني ماغيرش البرنامج
Said khalefa
CEO & Founder
" منتجات سيمبل تاتش وجودتها أنا مؤمن بيها جداً، وبصراحة الدعم الفني بردو لا غبار عليه بالعكس دايماً متواجدين في أي وقت بأحتاجهم. بس النقطة فعلاً اللي مستحيل تخليني أسيبهم هي إنهم مش بيتعاملوا معايا كعميل أو مصدر دخل. القصة إني بقيت بحس من الإدارة والأشخاص اللي بتتعامل معاهم في سيمبل تاتش إنهم بيتعاملوا بألفة وترحيب، لا بيسألك في دفع بعد كدا، ولا بيرد عليك في أوقات غريبة متأفف أو مثلاً بيدور ازاي يكسب مني أكتر. علاقتي معاهم على مدار ١٥ سنة، وارتياحي لبرامجهم وطريقتهم هي السبب الرئيسي اللي مخليني مستحيل أفكر أغيرهم.
Ali Badawy
CEO & Founder
"أنا مع سيمبل تاتش من ١٣ سنه، بدايتي معاهم كانت لما بدأت أدور على شركة توفر لي منظومة متكاملة تواجدهم واسمهم في السوق واضح وكبير، سواء بين المنافسين، بمجرد البحث، والأهم إنه بتوصيات ناس تانية كتير جربوهم قبلي هما فعلاً رشحوهم ليا. أنا مش هاعيد اختراع العجلة، أسامي كبيرة كتير في مجال المطاعم معاهم، وبيثقوا ف تعاملاتهم ومشغلين برامجهم لفترة طويلة جداً. بالنسبة لي كحد مشغل قريب كان طبيعي جداً إني أثق فيهم عشان خبرتهم الطويلة وسمعتهم الطيبة. 18 سنة رقم كافي جداً إن الناس دي تبقى فاهمة متطلبات السوق بطريقة متعمقة، ورقم كافي بردو إن عملاءهم يجربوا منتجاتهم ويتأكدوا من ثباتها وكفائتها في التشغيل. تجربتي معاهم فعلاً دليل قوي إن الكلام اللي وداني ليهم مش في الهوا، برنامج قوي جداً، مفيش وظيفة بأحتاجها غير موجودة فيه، دعم فني 24 ساعة، وكل فترة في تطوير لخدمة أو وظيفة أو برنامج جديد. البرامج بتاعتهم طول فترة تشغيلي معاهم شغالة كويس جداً وبثبات وكفاءة عاليين فعلاً الاختيار الأمثل لأي حد.
Soliman El Abani
CEO
"أنا مع سيمبل تاتش من ١٥ عام، اللي مريحني معاهم إن كل عمليات التشغيل اللي عندي والإدارة والتوريدات وكل الوظايف ليها مرجع واحد. أنا مش تايه بين كذا شركة بأتابع معاهم مشاكل أو أعطال التشغيل،لأ هما هما متواجدين 24 ساعة عشان أي استفسار أو شكوى تخص أي برنامج من البرامج بتاعتهم. فكرة إن كل حاجة متوصلة ببعضها وبتاخد معلوماتها عشان تقوم عملية التشغيل بطريقة متكاملة واوتوماتيك دي نقطة مهمة جداً. إن الأوردر يتاخد من على ضيافة، أو هلا، يسمع في سحب موارد يدي أمر توريد يسمع فى المطبخ والمخازن المركزية على تواصل، ويسمع في التقارير المحاسبية من على أموال، أشوف كمان مرتبات وساعات عمل الموظفين وأدير كل دا وأتابعه من خلال شوف بأحس إني فعلاً متملك من كل حاجة وإن كل حاجة مسمعة ف بعضها فمش محتاجة مجهود مضاعف عشان تسيير الشركة..
Hassan Soliman
General Manager of Arabiata restaurants
فروعنا على الجمهورية تحدي لأي حد بنشتغل معاه، وتحدي أكبر لشركة زي سيمبل تاتش عشان بتوعد بخدمة دعم فني ٢٤ ساعة فى اليوم، ٧ أيام في الأسبوع، كل مرة بأبقى منتظر إن يبقى في عطل من ناحيتهم أو يقولوا إنهم مش هيقدروا يتواجدوا أو يساعدوا، بس مابيحصلش. فريق الدعم الفني عندهم على خدمات ومستويات وكفاءات متفاوتة، ببساطة لما بأكلمهم على الخط الساخن بتاعهم لو المشكلة مش بتتعالج من على التليفون، بينظموا زيارة أو مقابلة مع القسم المختص عشان حل المشكلة، وفي أي مكان بيتواجدوا. الجودة مهمة وعندهم بس الاستمرارية في الدعم هي طبعاً السبب الرئيسي إني ماغيرش البرنامج
Said khalefa
CEO & Founder
" منتجات سيمبل تاتش وجودتها أنا مؤمن بيها جداً، وبصراحة الدعم الفني بردو لا غبار عليه بالعكس دايماً متواجدين في أي وقت بأحتاجهم. بس النقطة فعلاً اللي مستحيل تخليني أسيبهم هي إنهم مش بيتعاملوا معايا كعميل أو مصدر دخل. القصة إني بقيت بحس من الإدارة والأشخاص اللي بتتعامل معاهم في سيمبل تاتش إنهم بيتعاملوا بألفة وترحيب، لا بيسألك في دفع بعد كدا، ولا بيرد عليك في أوقات غريبة متأفف أو مثلاً بيدور ازاي يكسب مني أكتر. علاقتي معاهم على مدار ١٥ سنة، وارتياحي لبرامجهم وطريقتهم هي السبب الرئيسي اللي مخليني مستحيل أفكر أغيرهم.
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